Internal Sales Specialist
As “Internal Sales” your mission is to support your hub by ensuring timely assessment of leasing requests, customer financial analysis and by helping customers and resellers with their GRENKE services.
You evaluate if a lease request can be approved for a contract or rejected by checking client's financial solvency for the requested lease. Your objective is to reduce risk, enhance margin and initiate formally correct contacts; this includes ensuring documentation completeness.
At the same time you will support your sales colleagues, resellers and internal/external customers with their requests, offers, cross-selling opportunities, contract settlements and any other contract and after-sales activity.
In a normal working day you will manage a variety of situations, often at the same time like: taking calls from customers or resellers, preparing a contract, evaluating a client's balance sheet or preparing an offer. All of this ensuring performance and quality targets are achieved.
You are a friendly team player, a lateral thinker, have a positive attitude, are organized and a good listener.
Responsiblities
- Carrying out sales processes.
- Evaluating lease requests up to the limits defined by the governance and communicating approval or rejection.
- Ensuring the best customer experience and reseller satisfaction.
- Supporting Sales force and interact with resellers/customers.
- Managing Complaints.
- Reviewing accuracy and ensure completeness of all information and documentation.
- Contact with colleagues and/or resellers and/or Customers to collect the missing information/documentation.
- Entering relevant data into GRENKE management IT systems.
- Providing support with the contract settlement process.
- Respecting & applying Group Compliance rules, Health & Safety, Data Protection and Data Handling,
- AML, QM Group standards.
Requirements
- Professional experience in a bank, ideally as part of a sales pipeline.
- Excellent written and verbal communication skills.
- Strong attention to detail and highly organised.
- Team-player with excellent interpersonal skills.
What we offer
- A secure job in a dynamic and innovative environment with a competitive salary and bonus structure.
- Modern offices and equipment.
- Excellent benefits – healthcare and pension scheme after one year, 25 days annual leave, bike to work scheme, Health and Wellbeing allowance of €1000, social events, etc.
- Hybrid working after completion of probationary period.